Heather Heffernan, MSW, AICP
I am a mission-driven consultant dedicated to helping communities, organizations, and individuals create meaningful and sustainable change. I specialize in stakeholder engagement and vision development, partnering with clients to bring their goals to life.
I started Gaining Ground to lead dynamic, empathetic, and collaborative visioning processes with community groups, nonprofit organizations, public agencies, and individuals. I put creativity and heart into my work, and bring strong facilitation, communication, and strategic thinking skills to every project.
I have master’s degrees in sociology, social work, and urban planning. I am certified by the American Institute of Certified Planners (AICP) and I have over 20 years experience as an urban planner. I bring a holistic approach to every project—whether it is engaging large groups on a community-wide effort or helping an individual get unstuck. My expertise lies in integrating the complexity of being human with practical tools that help us move forward.
With an understanding of both the physical design of cities and the social systems that support human well-being, over the course of my career, I have worked on initiatives ranging from inter-jurisdictional cooperation, multi-modal transportation, and affordable housing development. My work emphasizes collaboration and integrity.
More specific to the work that I am doing with Gaining Ground, I have International Association for Public Participation (IAP2) certification, training through the National Charrette Institute, and developed an award winning youth engagement program for the City of Ann Arbor.
I am also living with cancer, which helps me have a deeper understanding of my own resilience and how to face life's challenges with more grace, humor, and strength. The experience of going through cancer treatment and recovery heightened a sense of purpose to help others who are struggling to find direction.
Please contact me for a complimentary half hour consultation to tell me your story and to see if we would be a good fit for working together.

My Approach
I have a compassionate approach to assisting communities and individuals with visioning, which centers on empathy, sincerity, and collaboration. I seek to help people imagine a better future and to honor their lived experiences, key values, and inherent strengths in the process.
